Great quality and I look forward to showing it off.

I was suppose to get a grey pack. You sent me a khaki pack after you said you were sending the grey one.??????
April you sent me a black pack that I never ordered and billed me for it.???????
I filed a dispute and hopefully it will be resolved. I have written to you many times and have gotten the run around.
I gave you my phone number and hoped we could get this taken care of and never got a call back.
I do not understand why you have done these things.
A dissatisfied customer.
Garry S

Some of the stitching is loose and it seems to be missing a loop for the waist straps.

I do like the size and overall design.

I love this kit! Everything was very practical including the waist straps. Very comfortable too

Have not had much use of the bag yet but with that said the bag does hold all of my equipment where I had two or three bags previously. The only issue I have is with the side flap to get access to the camera. I have a Canon 5D and have the Canon battery grip installed. With the grip it is very hard to get the camera out of the side flap. I need to take the pack off and open the back to get the camera.

I was really hoping this backpack would knock me off my feet but unfortunately while the exterior is well made and it looks great there are a few short comings.

First off the shoulder straps are just to short, they need to be longer. I asked the company about getting extensions or longer straps and they said they don't offer that at this time.

Second, the interior material is very loose and hard to get velcro on the dividers to set up your compartments properly.

Third, you have to pay extra for the waist straps.

So the jury is still out on this one, if I can get the shoulder straps extended on my own I think the backpack will be good. Unfortunately its going to cost me additional money.

Lastly one item was missing when my package arrived. Customer service was friendly, polite, and responded very quickly to all communications and getting me the missing item.

Everything seems to be as advertised. A Z8, Z 24-70 f/2.8, Z 70-200 f/2.8, Z 50 macro, speedlight, etc fut with room to spare. The only problem is that the tripod strap on the side slips - it will not stay tight.

Got my sunny16 camera backpack in. I haven't packed it up with my gear yet but it looks great and I can't wait to get out and try it out. It looks tough and rugged, and has lots of room. I love the green color...I waited a while to get it but It was worth the wait. Hope to have an update after my first outing. Thanks

Ordered the waterproof black. Bag was as described but it just wasn’t for me. Reached out on chat for return info -no response so emailed customer service. Received illogical response saying no return because the holiday pricing was lowest available. I responded asking they elevate my inquiry - no response. I later found their return policy online showing a 30 day return. Next posted feedback online - still no response so sitting here literally, “holding the bag.” An expensive bag at that. Your product is only as good as your customer service. Would not recommend.

The bag is a perfect fit for all my camera gear and very handy. Love that I purchased this camera bag.

I was so excited to receive my Voyager backpack and it arrived on 11/26. When I opened it up however, I was disappointed to find that zipper in the front compartment under the flap, was broken. I emailed customer service about the zipper right after I discovered it (11/26) and requested information on how to return the backpack to receive a replacement. There was no response from customer service. I emailed customer service again on 12/3 and have not as yet received a response. The backpack is just what I was looking for to carry my camera and accessories and I am hopeful that a response will be forthcoming soon. Please advise. Thank you.

It has been more than a month since I ordered it, and I still haven't received it nor do I have any idea when the order will be filled. Lots of hope and promise, just no clue what is up?

The exterior materials and construction are great, The the sides could be more rigid to maintain the depth, as this relies on the interior dividers to attach to the sides to do so. The interior is a disappointment. Except when using a very small lens, the side access makes configuring the interior very difficult. The 2 sized of dividers to not permit much flexibility in arrangement and result in odd shaped spaces. Add to that that except for the center section of the long dividers, there is no attachment of the base of the dividers to the "floor" of the interior. Plus the floor material is not bonded to the inside of the shell, so it stretches and shifts. I found it very hard to find an acceptable interior configuration using a mixture of lens sizes. It is especially hard with a camera attached. I suggest a complete rethink of the interior.

Missing my waist belt and lock

Such a great bag!!! Very cool, sleek, and awesome design!!!

First I found out that the shipment was going to take longer than I thought and possibly would not arrive on time for my weekend gigs. I was happy that customer support made this an urgent issue and the bag showed up this afternoon. I'm not sure if I could have properly configured it for tonight, but on further examination, I realized the bag would not carry more gear than the backpack I currently have. On the plus side, it does carry as much as most enthusiasts and maybe some pros would need. It's also great that it's weather resistant. That's not a huge issue in CA, but could sometimes help. The laptop pocket is nice, but it's rare that I carry one along with my camera gear. Overall it's a nice, fairly well-designed bag, it's just not for me. I emailed customer support asking how to return it for a refund.

I love the way it looks, but my lap top won't fit in it...so I can't take it on my trip

Excellent construction, Still trying to figure out how to configure the interior pads (I’m OLD.)

I’ve only had it a week but I’m getting it ready for a photo trip next month. In looking at it, it seems to be very sturdy. The padded straps are great! I use a mirror less camera so it was a bit of a challenge to organize the interior so that I could access the camera through the side without wasting other space. The only things that I think could be improved upon are the closures for the tripod straps at the bottom and the top zipper is very stiff and I have to use two hands to open & close it. Pretty minor stuff. Overall, I’m very pleased with my purchase and am looking forward to my first trip with it.

After ordering two other backpacks, way too small by the way, I decided on this one. It is very stylish and a backpack that will be noticed. And most of all, all of my camera equipment fit inside with room to spare. The easy access for the camera without opening the whole backpack is great. Also, this is a rear opening backpack, so if you lay it on wet ground to get equipment out, you don't have that wetness against your back when you put it back on for moving around. Great backpack at a great price. I highly recommend this backpack to anyone needing that extra storage for their equipment.

Everyone should purchase these waist straps with their bag. (It should honestly be included with the bag itself!) Makes a huge difference in how the weight is distributed.

They're easy to slide into the loops on the back, and I actually love how easy it is to tuck the extra length into the fabric section of the waist strap to get them out of the way. If you really didn't need them, you could store them somewhere else, but I will keep mine on all the time because it's so much more comfortable to carry the bag with them.